Privacy Policy

Overview

This Privacy Policy describes how Bluebell Flowers collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

IP address
browser type and version
time zone
cookies installed on your device
pages you visit and how you interact with the website

When you place an order, we collect the following information necessary to process your purchase:

full name
billing address
shipping address
email address
phone number
payment details

Payment information is processed securely through third-party payment processors and is not stored on our servers.

Information Collected Through Shopify

Our store is hosted on Shopify.

Shopify provides the online platform that allows us to sell our products and services. Your data may be stored through Shopify’s data storage, databases, and general Shopify applications.

Shopify stores your data on secure servers protected by industry-standard security measures.

For more information about how Shopify uses personal information, please review Shopify’s privacy policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies allow us to:

remember your preferences
analyze website traffic
understand how visitors use our website

We may use third-party analytics tools such as Google Analytics 4 to better understand how customers interact with the website.

You can disable cookies through your browser settings, although some features of the website may not function properly.

How We Use Your Information

We use personal information to:

process and fulfill orders
arrange delivery of products
communicate with customers regarding orders
provide customer support
detect potential fraud or security risks
improve website functionality and performance

Sharing Personal Information

We share personal information with trusted third parties who help us operate our business, including:

payment processors
delivery service providers
website hosting services
analytics providers

We do not sell or rent personal information to third parties.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

request access to the personal information we collect about you
request deletion of your personal information
request correction of inaccurate information
opt out of the sale or sharing of personal information

To exercise these rights, please contact us at:

bluebell.flowers0@gmail.com

Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal obligations.

Security

We take reasonable precautions and follow industry best practices to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.

Third-Party Services

Certain third-party providers used by our website may collect, use, and disclose your information only to the extent necessary to perform the services they provide.

However, certain providers may have their own privacy policies regarding the information we are required to provide to them.